Welcome to the Faveo installation documentation. This documentation shows how to install Faveo Helpdesk on various platforms(OS)

About Faveo

Faveo is a leading open source, self-hosted, on-premise help desk software.

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Installing Faveo

Faveo can be installed on a variety of platforms. The choice of the platform is yours.


The best way to setup the project is to use the same configuration that Homestead uses.

Basically, Faveo depends on the following:

  • Apache (with mod_rewrite enabled) or Nginx or IIS
  • Git
  • PHP 7.3.x with the following extensions: curl, dom, gd, json, mbstring, openssl, pdo_mysql, tokenizer, zip
  • Composer(Optional)
  • MySQL 5.7.x or MariaDB 10.3+
  • Redis or Beanstalk(Optional)

For complete minimum requirement list check here

Installation instructions for specific platforms

The preferred OS distribution is Cent OS 7, simply because all the development is made on it and we know it works. However, any OS that lets you install the above packages should work.

Installation instructions for Freelancer, paid and Enterprise editions

Installation instructions for Community edition

One click installers

Faveo Helpdesk Community can be installed using following installers

Installation via scripts

We have created script for simple, one click installtion of Faveo.

For Faveo Helpdesk Freelancer, paid and Enterprise version

For Faveo Helpdesk Community

Installation on a shared server

Faveo can also be installed on a shared server, though we highly recommend cloud, VPS or dedicated server for best performance and more control


If you’d like professional help commercial support is available, email us through the contact form.