Rhel9 Apache

Installing Faveo Helpdesk Freelancer, Paid and Enterprise on Rhel OS 9

Rhel OS Logo

Faveo can run on RHEL 9 .

Installation steps :

Faveo depends on the following:

  • Apache (with mod_rewrite enabled)
  • PHP 8.1+ with the following extensions: curl, dom, gd, json, mbstring, openssl, pdo_mysql, tokenizer, zip
  • MySQL 8.0+ or MariaDB 10.6+
  • SSL ,Trusted CA Signed or Slef-Signed SSL

1. LAMP Installation

Follow the instructions here If you follow this step, no need to install Apache, PHP, MySQL separetely as listed below

2. Update your Packages and install some utility tools

Login as root user by typing the command below

sudo su
yum update -y && yum install unzip wget nano yum-utils curl openssl zip git -y

2.a. Install php-8.1 Packages

sudo dnf upgrade --refresh -y
sudo dnf install \
    https://dl.fedoraproject.org/pub/epel/epel-release-latest-9.noarch.rpm \
    https://dl.fedoraproject.org/pub/epel/epel-next-release-latest-9.noarch.rpm
    
sudo dnf install dnf-utils http://rpms.remirepo.net/enterprise/remi-release-9.rpm -y

Use the dnf module list command to see the options available for php

dnf module list php

Enable PHP 8.1 with the following command.

sudo dnf module enable php:remi-8.1 -y

Now install php 8.1 and the required extensions.

sudo dnf install php -y
yum -y install php-cli php-common php-fpm php-gd php-mbstring php-pecl-mcrypt php-mysqlnd php-odbc php-pdo php-xml  php-opcache php-imap php-bcmath php-ldap php-pecl-zip php-soap php-redis

2.b. Install and run Apache Install and Enable Apache Server

yum install -y httpd
systemctl start httpd
systemctl enable httpd

2.c. Setting Up ionCube

wget http://downloads3.ioncube.com/loader_downloads/ioncube_loaders_lin_x86-64.tar.gz
tar xfz ioncube_loaders_lin_x86-64.tar.gz

Copy ioncube loader to PHP modules Directory.

php -i | grep extension_dir
cp ioncube/ioncube_loader_lin_8.1.so /usr/lib64/php/modules 
sed -i '2 a zend_extension = "/usr/lib64/php/modules/ioncube_loader_lin_8.1.so"' /etc/php.ini
sed -i "s/max_execution_time = .*/max_execution_time = 300/" /etc/php.ini

2.d. Install and run Mysql/MariaDB

The official Faveo installation uses Mysql as the database system and this is the only official system we support. While Laravel technically supports PostgreSQL and SQLite, we can’t guarantee that it will work fine with Faveo as we’ve never tested it. Feel free to read Laravel’s documentation on that topic if you feel adventurous.

Note: Currently Faveo supports only MariaDB-10.6.

Install MariadDB-10.6 by running the following commands.

curl -LsS -O https://downloads.mariadb.com/MariaDB/mariadb_repo_setup
sudo bash mariadb_repo_setup --mariadb-server-version=10.6
sudo dnf install boost-program-options -y
sudo yum install MariaDB-server MariaDB-client MariaDB-backup
sudo systemctl enable --now mariadb
sudo systemctl start --now mariadb

Secure your MySql installation by executing the below command. Set Password for mysql root user, remove anonymous users, disallow remote root login, remove the test databases and finally reload the privilege tables.

mariadb-secure-installation  

phpMyAdmin(Optional): Install phpMyAdmin. This is optional step. phpMyAdmin gives a GUI to access and work with Database

yum install -y phpmyadmin

At this point run the belove command to clear the yum cache.

yum clean all

Once the softwares above are installed:

3. Upload Faveo

Please download Faveo Helpdesk from https://billing.faveohelpdesk.com and upload it to below directory

mkdir -p /var/www/faveo/
cd /var/www/faveo/

3.a Extracting the Faveo-Codebase zip file

unzip "Filename.zip" -d /var/www/faveo

4. Setup the database

Log in with the root account to configure the database.

mysql -u root -p

Create a database called ‘faveo’.

CREATE DATABASE faveo;

Create a user called ‘faveo’ and its password ‘strongpassword’.

CREATE USER 'faveo'@'localhost' IDENTIFIED BY 'strongpassword';

We have to authorize the new user on the faveo db so that he is allowed to change the database.

GRANT ALL ON faveo.* TO 'faveo'@'localhost';

And finally we apply the changes and exit the database.

FLUSH PRIVILEGES;
exit

5. Configure Apache webserver

5.a. Give proper permissions to the project directory by running:

chown -R apache:apache /var/www/faveo
cd /var/www/faveo
find . -type f -exec chmod 644 {} \;
find . -type d -exec chmod 755 {} \;

By default SELINUX will be Enforcing run the follwing comand to switch it to Permissive mode and restart the machine once in order to take effect.

sed -i 's/SELINUX=enforcing/SELINUX=permissive/g' /etc/selinux/config
reboot -f

5.b. Enable the rewrite module of the Apache webserver:

Check whether the Module exists in Apache modules directory.

ls /etc/httpd/modules | grep mod_rewrite

Check if the module is loaded

grep -i LoadModule /etc/httpd/conf/httpd.conf | grep rewrite

If the output af the above command is blank then add the below line in /etc/httpd/conf/httpd.conf

LoadModule rewrite_module modules/mod_rewrite.so

Finally disable Directory Browsing on Apache, edit the httpd.conf and change Options Indexes FollowSymLinks to Options -Indexes +FollowSymLinks & AllowOverride value from none to All under <Directory /var/www/> section.

<Directory "/var/www">
    Options -Indexes +FollowSymLinks
    AllowOverride All 
    # Allow open access:
    Require all granted
</Directory>

5.c. Configure a new faveo site in apache by doing:

Pick a editor of your choice copy the following and replace ‘–DOMAINNAME–’ with the Domain name mapped to your Server’s IP or you can just comment the ‘ServerName’ directive if Faveo is the only website served by your server.

nano /etc/httpd/conf.d/faveo.conf

<VirtualHost *:80> 
ServerName --DOMAINNAME-- 
ServerAdmin webmaster@localhost 
DocumentRoot /var/www/faveo/public 
<Directory /var/www/faveo> 
AllowOverride All 
</Directory> 
ErrorLog /var/log/httpd/faveo-error.log 
CustomLog /var/log/httpd/faveo-access.log combined
</VirtualHost>

5.d. Apply the new .conf file and restart Apache. You can do that by running:

systemctl restart httpd.service

6. Configure cron job

Faveo requires some background processes to continuously run. Basically those crons are needed to receive emails To do this, setup a cron that runs every minute that triggers the following command php artisan schedule:run. Verify your php ececutable location and replace it accordingly in the below command.

Create a new /etc/cron.d/faveo file with:

echo "* * * * * apache /bin/php /var/www/faveo/artisan schedule:run 2>&1" | sudo tee /etc/cron.d/faveo

7. Redis Installation

Redis is an open-source (BSD licensed), in-memory data structure store, used as a database, cache and message broker.

This is an optional step and will improve system performance and is highly recommended.

Redis installation documentation

8. SSL Installation

Secure Sockets Layer (SSL) is a standard security technology for establishing an encrypted link between a server and a client. Let’s Encrypt is a free, automated, and open certificate authority.

Faveo Requires HTTPS so the SSL is a must to work with the latest versions of faveo, so for the internal network and if there is no domain for free you can use the Self-Signed-SSL.

Let’s Encrypt SSL installation documentation

Self Signed SSL Certificate Documentation

9. Install Faveo

At this point if the domainname is propagated properly with your server’s IP you can open Faveo in browser just by entering your domainname. You can also check the Propagation update by Visiting this site www.whatsmydns.net.

Now you can install Faveo via GUI Wizard or CLI.

10. Final step

The final step is to have fun with your newly created instance, which should be up and running to http://localhost or the domain you have configured Faveo with.

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